Delivery & Returns

Postage & Packing

          ♦For t-shirts, scarves etc. p&p is £3.50 per transaction.

          ♦Weekend bags are £4.95 for one and £9.50 for two or more.

          ♦Delivery is normally 3-8 working days on in-stock goods.

          ♦We will advise delivery on out of stock items by e-mail.

Returns

          ♦No need to contact us.Just fill in the returns form provided and use address sticker to post it back to us.

          ♦If there are problems with any items in your order please e-mail us at ’customerservices@ntnoxford.co.uk’ with the word ’problem’ and your ’order number’ in the subject box.

          ♦Please get a ’proof of postage’ form from the post office to insure your parcel in case it gets lost.

          ♦We will exchange or refund, as required, up to 28 days after dispatch.

          ♦For a refund please be sure to include your order number and world pay transaction number.

          ♦Postage will be refunded for faulty items only.